Copy of Return & Exchange Policy

Return & Exchange Policy!

7 Days Return & Exchange Policy

NextMamas believes in making online shopping a phenomenal experience centered around you, so you can enjoy complete satisfaction along with the impeccable level of service.
What is it?
Though you won’t ever need it, our 7-Days Return & Refund Warranty provides you with complete peace of mind. You have 7 days, that’s 168 hours, to check your product for any unlikely issues.
You Can Apply for Return or Exchange of Item within 7-Days of the date after receiving our orders due to any issue such as:
  • Size issue
  • Didn’t like the product
  • Change of mind
  • Other
  •  

    Order Cancellation
    All orders can be canceled until they are shipped. If your order has been paid, and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled. 

    HOW TO RETURN/ EXCHANGE NEXTMAMAS PRODUCTS?

    STEP 1:

    Download our Return and Exchange Form:

     "Return & Exchange Form" Click here to download the form.

    STEP 2:

    Fill out the form along with the name and size of the product with which you want to exchange.
    (Customer has to pay "Price Difference" if any)

    STEP 3:

    Repack the Unused and Undamaged Product in original packing with all original documents, accessories and printed form. 

    STEP 4:

    Send it back to our warehouse through the courier of your choice..

    Address:

    NextMamas, 248-C, PIA Road, Lahore

    STEP 5:

    Exchange will be initiated within 7-15 days after receiving the product.
      

    NextMamas Fulfillment Center Customer Care

    For any queries you can get in touch with us on Contact Us page, emailing us on nextmamas@arimugroup.com  or contacting us through Whatsapp or locally on 0304-115-1115.

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